Frequently Asked Questions
Everything you need to know about your Bluejay tech experience.
What is the standard shipping time for electronics?
We offer expedited shipping on all orders. Standard delivery typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.
Do my Bluejay devices come with a warranty?
Yes, all hardware purchased through Bluejay includes a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions.
What is your return policy for opened items?
We offer a 30-day return window. For electronics, items must be returned in their original packaging with all cables and accessories included. A restocking fee may apply to opened products.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal. You can also view status updates in your account dashboard.
Are your products compatible with international voltage standards?
Most of our portable electronics are dual-voltage (110V-240V). However, we recommend checking the product specifications page for your specific model before purchasing.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for high-value purchases.